The Port Harcourt Electricity Distribution Plc, PHED, has commenced the Global Token Identifier Rollover, (TID) for Prepaid Meters in her franchise area in line with the directive of the Nigerian Electricity Regulatory Commission, NERC.
Under the Global Token Identifier Rollover exercise, all Prepaid will be upgraded with a Standard Transfer Specification code which comes in two sets of 20 digits key change tokens imputed into the meter.
This exercise has become imperative due to the fact that the current software that enables vending for every Prepaid Meter globally, is set to expire on November 2024 without any remedy for meters that are not rolled over with the Key Change Tokens.
In accordance with the procedure required for the Token Identifier Rollover, unused tokens MUST be loaded in the Prepaid Meter before attempting the rollover exercise with the two sets of 20 digits key change token to avoid token rejection by the Meters.
It is noteworthy to mention that essence of this process is not to make energy meters run faster or slower, hence, there is no need for panic and that the TID rollover will NOT alter the metrological properties of electricity meters that have been certified by NEMSA.
In a statement issued by the Head Corporate Communications, Mrs Olubukola Ilevbare, she disclosed that the company has instituted proactive measures to ensure that the process is seamless for their esteemed customers.
We have multiple avenues like our Offices, website, IBINABO and helpdesks where customers can easily obtain the Key Change Tokens for ease of upgrading their Meters while enjoying the best of superior customer experience.
Olubukola also advised customers not to make ANY payment in exchange for the Key Change Tokens because the rollover exercise is done at Zero Cost as the company will not be held liable for any loss of money for failure to adhere to this information.
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